Frequently Asked Questions

Do you offer a free trial?

No — in short, I have a collection of tutorials and I use the tools, on camera, for multiple hours a week. I figure that should give you a really good idea of how they work so a free trial is not necessary. Obviously, if you are deeply unsatisfied with the product, email me and I will make it right.

Which tours are covered?

PGA TOUR
Korn Ferry Tour
DP World Tour (European Tour)
Champions Tour (Senior)
LIV Golf
Asian Tour

Do you give picks or lineups?

No, neither. I do not release picks or lineups. This site allows you to do your own research and make the best decisions for yourself. You might hear me say who I’m betting on each week but that is in no way an endorsement for who you should bet on. I say it all the time “don’t let anyone else spend your money” and that includes me!

How often are the tools updated?

The PGA tools are generally updated for the current tournament within 60 minutes of the salaries being released on DraftKings. The salary release “triggers” the system to load in the field and all the corresponding data. There are a few tools, like the Tournament Predictor, which require more data. Those tools might not update until Monday evening or Tuesday morning for an event with a Thursday start.

The Projected Ownership is usually updated on Tuesday, once the industry sentiment begins to settle. If there is enough movement, they will update again on Wednesday for an event with Thursday start.

If there is scheduled maintenance, that will be announced in the Slack channel or via my Twitter account.

What’s the best way to use the tools?

I’ve created tutorials that can be found here for how I use the tools. There are little tips and tricks to help get you running as soon as possible. The good thing about RickRunGood.com is that the tools are constantly being improved. When they are improved, I’ll make updated videos to reference the newest additions.

How can I download my Custom Model results as a CSV?

First you need to save the model (upper left portion of the screen) and name it whatever you’ll remember. Then you’ll go to open that model and when you do, you’ll see an option to download.

How can I download the Cheat Sheet as a CSV?

Make sure you have the Raw and Classic views selected in the left sidebar. The download button will then appear on the upper right.

How do I adjust the number of rounds used in the custom model?

You can adjust the number of rounds under the “Change Settings” button at the bottom of the page,

How can I cancel my membership or get a refund?

You can cancel your account, anytime, by visiting the My Account page. You will see all active memberships under the “Subscriptions” tab and can cancel them on that screen. If you are unhappy with the product, please email [email protected] and I will make it right!

What if I want to change my Credit Card on file?

Head to the My Account page, locate your subscription and click “update”. Clicking that link will allow you to update your payment options with new card details.

Contact Rick

If you require further assistance, feel free to shoot Rick a note!